News By Tag
News By Location
CallNet Corp Launches Redesign of U.S. Call Center and Answering Service Site
U.S. call center and answering service outsourcing company, CallNet Corp, unveils newly designed site complete with online customer call and message tracking and web chat functionality.
CallNet Corp is pleased to announce the redesign of its main corporate web site, CallNetCorp.com. The new site offers a more user friendly interface allowing current customers the ability to securely track their call and message history online. CallNet Corp offers answering services to small and large businesses through its U.S. based call center. Pricing for the company's services are now featured prominently on the site. "We believe in being upfront with our clients. What you see is what you get" stated Robert Senior, the company's President. "Our pricing is comparable to our overseas competition while our U.S. based employees offer a better level of communication and customer service for our clients."
The company is also offering Web Chat services enabling clients to quickly and easily check in with their CallNet representatives and view chat transcripts that occurred with their customers. "Our clients use our services to free-up time so that they can better manage their businesses", noted Senior. "Online chat is just another way to help streamline communications and save our clients time and hopefully money."
Plans start as low as $49.95 per month and $.85/minute. Features for all plans include online account access and administration, 24x7 customer support, local and toll-free numbers, digital recording of calls, call patching, and more. No long term contracts are required. CallNet also offers a "Best Rate Guarantee" where they will beat the pricing of any call center's services and fees. CallNet permits customers to try their services free for 14 days.
CallNET is comprised of a dedicated group of professionals who aim to make the customer's life easier and business more productive. Services include 800# Web Order Entry, Web Chat, Reservation Scheduling, Scripted Surveys, Catalog Order Taking, Seminar Registrations, and more. A wide range of support services are also offered at affordable prices to suit the needs of different customers. CallNet is headquartered in Wilmington, North Carolina and has been helping business owners with their outsourcing needs since 1987.
For more information on CallNet, visit http://www.CallNetCorp.com or call 800-395-2612.