SupportMart Technical Services provides support for antivirus software suites

May 25, 2012 - PRLog -- In a recent development, paid users of the popular antivirus suite, Avira, were affected by a faulty update provided by the vendor. Following an automatic update of paid Avira suites, users reported blocking of legitimate Windows-based applications such as MS Office, Google Updater, Opera browser etc. Avira has since provided an update fix for the same and advised users to perform a manual update correction if one does not occur automatically. For users still facing issues, third party Antivirus Support is available from SupportMart.

Faulty antivirus updates are not something new. Just like any other software, antivirus packages are provided with regular updates, called service packs. Any bug in the service pack cascades down to the users, sometimes causing serious issues. To make it easier for users to find support services, SupportMart has launched a website, http://www.antivirus.supportmart.net listing antivirus support and virus removal services offered by the third-party provider.

Responding to a query regarding this, Ashish Khanna, President, SupportMart said, “Antivirus updates might either add new features or virus signatures, or fix existing software vulnerabilities. Sometimes, even after thorough testing, bugs might not be identified until after people have started using the update. Moreover, a small fraction of users, continues to face problems despite correcting the update.” Upon asking how SupportMart can help the users, he told, “We have launched an exclusive antivirus support portal at http://www.antivirus.supportmart.net, where you will find services to fix any issues with your security product, irrespective or brand, version or warranty.”

SupportMart technicians are well trained in handling all types of issues with all major antivirus suites, including, Avira, AVG, Avast, BitDefender, Kaspersky, McAfee, Norton, Symantec, Webroot among others. In addition to antivirus bug fixing, common issues include antivirus setup and installation, virus detection and removal, antivirus removal and help in selecting an appropriate antivirus based on user needs. A complete list of antivirus product services is available at SupportMart’s online portal.

SupportMart Technical Services provides brand and warranty independent tech support for Windows based desktop and laptop computers, Microsoft products, antivirus packages, browsers, other applications and peripheral devices. These services are available 24/7, 365 days a year and are just a phone call away. SupportMart is therefore, a one-stop shop for solutions to all Windows PC problems.

About SupportMart::--
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SupportMart provides on-demand technical support for computers, its software, and accessories. We make use of next-generation tools and innovative strategies to help consumers and small medium businesses. Our services are available 24/7, all year round. We provide phone, chat as well as e-mail support for instant problem diagnosis and troubleshooting.

About the Author:-
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Arnoldsmith is a content writer working with SupportMart to scatter his purpose and valuable thoughts for computer users across the country, and convinced computer users can get complete technical support by calling SupportMart on 1-855-888-9114 (Toll Free).To know more about laptop support, setup and installation of windows, antivirus installation, printer support and computer optimization service logon to http://www.supportmart.net.