Social Media for Customer Service Summit

March 20, 2012 - PRLog -- The Social Media for Customer Service Summit is a corporate lead event focusing on how big business can improve their customer service and retention through social media. Join leading brands like Vodafone and Domino’s as they tackle social CRM, customer engagement, monitoring and integration. It is the only summit designed exclusively to take your customer service to the next level.

Over 100 senior decision makers will be in attendance to network, do business and exchange the latest best practices. Our world class agenda will equip you with all the tools you need for success in the space:

- A high level of senior attendees from leading brands. They will share and debate with you on the issues you face, and show you how to tackle them
- A setting to learn in. This isn't a trade show or somewhere you might learn. This is a focused two fay business summit where you will get all the insight you need for the year ahead
- Insight from the very best in the social media customer service space: Senior representatives from Zappo's, Microsoft, Domino's, KLM, Vodafone, Nokia, DHL and many more
- You'll save both time and money in the long term with better social insight. You will also save your time making meetings, as everyone you need to know will be in the room with you
- Get the full 360 view of your customers through a seamless integration of social into your CRM system

Who Will You Meet:

3M, Air France, AT&T, Best Buy, Citi, Coca-Cola, Comcast, Conversocial, Dassault Systemes, DTE Energy, eBay, Exact Target, Intuit, Kellogg's, Mediacom, Mercedes Benz, Ogilvy, PepsiCo, Samsung, SAP, Social Media Today, T-Mobile, Verizon, Weber Shandwick and many more.


More Information about the Social Media for Customer Service Summit at http://itevent.net/social-media-for-customer-service-summit

---

ITEVENT.NET is the largest listing of IT training courses and conferences provided by global corporations (such as Microsoft, IBM and Oracle) and independent consultants from IT, telecom, web and other technology and computer related industries. More IT events can be found on http://itevent.net