Central Illinois Endoscopy Center Makes Colon Cancer Screening a Positive Patient Experience
The Central Illinois Endoscopy Center (CIEC) continues to receive impressive patient satisfaction scores; 95% overall in the month of January and 94% in the past 12 months. CIEC is making their mark as a leader in providing superior healthcare.
As downstate Illinois largest freestanding dedicated endoscopy center, CIEC is committed to providing each patient the highest quality care with the most advanced technology. In fact, the team at CIEC has enjoyed an average 94% patient satisfaction rating over the past 12 months.
“I could not be more pleased with the results,” stated Eli Kuga, M.D. at CIEC and Illinois Gastroenterology Institute (IGI). “Through the dedication and commitment of our employees and physicians, CIEC continues to set itself apart as a leading medical center for care and patient satisfaction,”
The surveys ask patients to rate their overall experience and interactions with staff while they are in the center. The results are then shared with the entire team to make improvements to the center.
CIEC is not just committed to patient satisfaction, they are committed to preventing colon cancer. Their desire to transform the negative stigma associated with colon cancer screening to a positive one has been a cornerstone of their mission.
“We want the community to understand that having a colonoscopy is not as bad as many believe,” stated Maureen Lillich, M.D. at CIEC and IGI. ”We understand that if patients have a positive experience when they come in, they are more inclined to come back for future screenings. This is how we can help prevent colon cancer,” added Lillich.
Colonoscopies continue to be the best way to screen for this disease, which is recommended for men and women beginning at age 50. CIEC’s goal is to help educate the community on the importance of colon cancer screening and to screen 5000 people for colon cancer by the end of 2012.
About Central Illinois Endoscopy Center
Central Illinois Endoscopy Center is downstate Illinois largest freestanding, dedicated endoscopy center. CIEC is the Peoria areas first outpatient center dedicated to the diagnosis and treatment of gastrointestinal disorders. The team at CIEC is committed to providing each patient with the highest quality care utilizing advanced technology in a comfortable environment. For more information, please visit www.ciendoscopy.com
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