Sept. 13, 2011
-- Alejandro Debenedet, International Business Relations Director of PEOPLECERT Group (www.peoplecert.org)
, the experts in certifying professionals, will be a keynote speaker at itSMF Sweden on the 15th of September, further growing the organization’
s commitment to the leading association of ITSM professionals and following the announcement of its participation in other key forthcoming itSMF events, including itSMF USA, UK, France and Spain.
Closing the event, Debenedet will be speaking about the ‘People Factor’ as a key determinant of the successful implementation of ITSM and the need for organizations to invest in ongoing professional training and certification to maximize business value.
‘Our goal is to ensure that professionals receive the right certification, such as ITIL®, ISO 20000, ISO 27000 or other globally recognized certifications we represent and that training organizations offer these professionals the best possible service, through innovative solutions, state of the art systems and customer support of the highest standards. Our participation in key itSMF events gives us a greater insight into their requirements and ensures that our services and certifications match their local, regional or global needs’, says Debenedet.