Singularity TotalAgility and Microsoft Lync Deliver Guided Collaboration

Singularity believes their TotalAgility product is the first Business Process Management (BPM) and Case Management solution to support Communications Enabled Business Processes (CEBP) across the process management lifecycle.
Peter Whibley, Product Marketing Mgr, Singularity
Peter Whibley, Product Marketing Mgr, Singularity
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Business Process Management
Case Management
Singularity Bpm
Microsoft Lync


London City - London, Greater - UK

May 27, 2011 - PRLog -- The benefits of integrating a BPM suite with a unified communications application can be quickly realized, giving process designers and process participants enhanced opportunities for collaboration during the development and execution of business processes. In the context of the knowledge intensive and unpredictable processes commonly associated with case management the benefits of this integration are amplified.

At v5.1 of the TotalAgility product(, launched in April 2011, Singularity has given process designers the ability to embed Microsoft Lync within their business processes. Singularity is delighted to see that other vendors have since announced they are going to do this, hence reaffirming Singularity's leadership in the Microsoft field.

"As well as delivering enhanced collaboration opportunities for process designers and process participants the TotalAgility product and Lync together drive down human latency within business processes through the ability to deliver guided collaboration and automatic routing of instances of the process or case based on presence status," said Peter Whibley, Product Marketing Manager, Singularity.

For more information on the benefits of BPM and Case Management integration with unified communications go to:

Supporting Resources:

• For more information on the TotalAgility product visit:
• For more information on TotalAgility Case Management and Microsoft Lync visit:
• To view TotalAgility and Microsoft Lync demo visit:
• For more information on Singularity's Case Management solution visit:
• For a copy of the Forrester WaveTM : Dynamic Case Management visit:

For further press information please contact Kathryn McDevitt at Singularity.
Email:, or telephone: + 44 (0)28 7126 7767.

For more information, please visit

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About Singularity:

Singularity creates agile organizations that are continually more efficient, productive and responsive. We enable companies to sense opportunities, prioritize their responses, and act to make positive change. This is achieved through the implementation of our industry-leading Business Process Management (BPM) products.

Singularity's mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.
Source:The Editorial Team
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Phone:+44 (0) 28 7126 7767
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Tags:Singularity, Business Process Management, Case Management, Totalagility, Bpm, Singularity Bpm, Microsoft Lync
Industry:Business, Software, Technology
Location:London City - London, Greater - United Kingdom
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