Apple can not guarantee to prevent similar problems

Yesterday on the recent uproar iPhone "alarm" incident reporter to call Apple customer service,
By: batteryfast zhu
 
Jan. 22, 2011 - PRLog -- Yesterday on the recent uproar iPhone "alarm" incident reporter to call Apple

customer service, Apple customer service said that the reasons for the strike alarm

is being investigated, but can not guarantee the future occurrence of similar

problems.
During the outbreak of the iPhone on New Year's alarm failures, government and the

private sector saying Apple there is a big contradiction: Apple technology has been

tested and officials said the problem has been resolved, users can rest assured to

use, said similar problems in the future if it will advance or upgrade patches

inform the user of the official website; but on the other hand, the reporter again

in microblogging, social networking, forums, there are still some users discovered

the iPhone alarm not resume normal work.
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After the news, alarm clock failure is because of Apple's 4.2.1 firmware problem

caused iOS system. This would mean more versions of the iPhone user iOS4.0.2 are

subject to this problem. And, yesterday, Apple customer service told reporters that

the specific cause of the malfunction alarm events still under investigation, but

the iPhone's alarm clock function should be in 3 has been fully restored. He

suggested that the alarm user has not yet recovered by calling customer service, and

inform the iPhone serial number, officials will test the concrete to help restore

the internal alarm.
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When asked if they would be such a problem in the future when the government will

pay attention to customer service that this problem, but can not guarantee that

similar problems will not recur in future.  
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It is reported that Windows 7 is the root of the problem adds a new battery testing

tool that can determine whether the battery needs to be replaced and inform the

user, but in some cases, although the battery business as usual, the system will

determine the error, that the battery has been depleted, and recommended to be

replaced immediately, and sometimes even shut down the system directly. No choice

but to reflect a user, said he saw prompted indeed replace the old battery, but the

new battery, or continue to receive the same warning.


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