Overcoming Speech Analytics failures with Dial to Disconnect

Jan. 13, 2011 - PRLog -- Is your Speech Analytics Software delivering Dial-to-Disconnect Analytics? In this free tutorial you can see why others may consider dial-to-disconnect analytics their speech analytics best practice.

In a recent case study, one organization after two years of implementing their speech analytics software still failed to experience a positive ROI. After reviewing this tutorial you can determine if they had dial to disconnect analytics or not.  

You can access your free speech analytics tutorial
now http://www.youtube.com/watch?v=50ynHAVNV8A .



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Customer Relationship Metrics, an applied business intelligence services firm, specializes in Service, Sales, & Metrics Optimization, Customer Experience Analytics, Speech Analytics, & Operational Analytics to improve Employee & Organization Performance.