Manual on Implementing a Front-End Patient Collection Program Helps Medical Groups Improve A/R

Sept. 20, 2010 - PRLog -- The Smart Manager’s Guide to Collecting at Check-Out will help medical practices increase revenue at time of service, decrease costs of billing staff and sending statements, and decrease the headache of wondering why patients refuse to pay until turned over to collections.

Written by medical practice management expert and blogger Mary Pat Whaley, this manual is a comprehensive resource for the medical practice manager who wants to add a Front-End Patient Collection System to their practice.

When asked why she wrote this manual, Ms. Whaley responded: "I put a front-end collection program in a former practice and when I got so many requests for information from friends and colleagues and other managers on listservs, I thought I need to put this program in book-form for others."

Ms. Whaley went on to say that the manual will alleviate pressure to improve collections by reducing accounts receivables.   "Managers are under so much pressure to improve collections and reduce their accounts receivable that they are looking for any and all ways to improve cash flow.  Regardless of the size of the practice or the specialty, every manager can take this book and apply some or all of the concepts to the practice to increase time of service collections.  Hospital emergency rooms, outpatient departments and ambulatory surgery centers are all using this book to successfully improve patient collections."

The Smart Manager’s Guide to Collecting at Check-Out is now available for purchase through HITECH Answers, a leading provider of EHR resources.  Visit http://hitechanswers.net for more information.

About the Author
Mary Pat Whaley is Board Certified in Healthcare Management and a Fellow in the American College of Medical Practice Executives. She has worked in healthcare management for 25 years.

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HITECH Answers is a leading resource for healthcare providers seeking tools and solutions to understand the impact of the HITECH Act. We partner with leading independent experts to educate visitors on meaningful use, HIPAA and other HIT-related areas.