Custom Toll Free - Toll Free Numbers – Why Companies Use Them

July 20, 2010 - PRLog -- Toll free numbers are phone numbers that usually begin with 1-800 and functions like a collect call – the calling party will be able to call the number without incurring any charges.

Instead, like in the case of a collect call, the charges will be billed to the called party making it easier  for the caller (in most business cases, their foundation for success) to pick up and dial without hesitating just because of the charges that they may have to pay.
So why do companies use these toll free number? Why not just make the customers do collect calls or even just pay the bills themselves – because some companies still do?

Here are a few uses for toll free numbers that companies value highly.
1.Image
2.Expansion of services
3.Increases customer calls
4.Other additional features

First and most likely use for toll free numbers is the image and stability provided by toll free numbers to any company that is subscribed to one. These 1-800 numbers can be quite costly and for the masses, companies that can suffer a little expense are those that can be trusted.

Toll free numbers also work well for growing companies because it enables them to expand their service area. Regular phone numbers are expensive to call when you’re from a different area and sometimes even out of coverage area. When you’re a company with toll free numbers, you can expand your services to people out of your usual areas and maybe even nationwide.

Since toll free numbers are free for customers to call, they won’t have to hesitate to pick up the phone and dial – thus increasing the possibility of more and more people to start calling. Studies have shown that toll free numbers definitely have major effect in the amount of calls received by a company in a specific period of time. Those with toll free numbers are more likely to receive calls than those without.

Aside from being charges-free for customers, service providers also make sure that their subscribers are happy with their services by giving them a choice of additional features that may help with their services as well as the possibility of upgrading to a vanity number.  For more information visit http://www.customtollfree.com.