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Follow on Google News | DICE AltiGen with Quantum-CORE vs. TAPI SolutionsThis article provides information and insight into what the DICE solution can offer versus legacy TAPI solutions that are a staple of the current telephony landscape.
By: Clifford Dice Many PBX solutions only support the TAPI protocol, which is a legacy protocol originally developed in 1993. The TAPI protocol is a universal protocol that every PBX supports. Unfortunately, the protocol is severely limited in its capabilities. Because TAPI solutions do not support any SDK programming for a TRUE integration, DICE found that TAPI was not a viable long-term solution for our clients, and went to a phone system that could support the heavy SDK customization needed to properly run a central station. DICE has a number of central stations running our integrated product, with more centrals coming online in the near future. DICE itself has been using the AltiGen solution for over seven years now without any issues or hardware failures. During hurricane Katrina, we had a central station in New Orleans move farther inland as their central station was being literally destroyed by the high winds and water. They also went to the Quantum-CORE/ The integration between AltiGen and Quantum-CORE makes all of this possible with ease and efficiency, while these features and benefits are not possible with a TAPI option. This is a testament to the ease of use and flexibility of the Quantum-CORE system. As of today, almost 4 years later, their system is still running flawlessly, and is running completely stable without any issues. Our Quantum-CORE/ At DICE, we like to look toward the future of the alarm and monitoring industry, and our new products are designed to make the operation of your central station more cost effective, efficient, and provide higher customer satisfaction levels. We simply did not feel that looking back at legacy products was a good way to take DICE and our clients into the next generation of this business. # # # Clifford V. Dice, President and CEO, started DICE Corporation in 1983. With fully integrated software for alarm monitoring, accounting, service and more, we offer in multi OS and browsers - designed especially to fit custom business wants and interests. End
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