ISO 9001 accreditation extended to all SAS Group companiesThe SAS Group, an international provider of IP-based network and managed communication services today announced that it has received ISO 9001 certification for its quality management system (QMS) up to February 2013.
By: Nick Spencer ISO 9001 is the world’s best-known quality framework and, according to the British Standards Institute, is currently used by nearly 900,000 organisations in 170 countries worldwide. ISO 9001 certification is designed to give quality assurance for all customer related processes, including systems administration, project management, project implementation, service desk and support functions. “As more firms think about outsourcing the management of their network and communications infrastructure to improve service levels and reduce costs, ISO 9001 accreditation can really help to allay the quality concerns that IT decision makers often voice about the process,” said David Biggins, CFO for the SAS Group. “Increasingly, we’re finding that ISO 9001 is becoming a prerequisite for many of our managed services customers and this is probably because it provides such a defensible benchmark for evaluating service quality and customer satisfaction.” The full scope of activities covered by the SAS Group’s certification for ISO 9001 includes the company’s infrastructure design and managed communications services. The award is registered to the SAS Group’s Horsham based operation, near London in the South East, which provides managed network services to customers worldwide. About the SAS Group The SAS Group is a major UK and international provider of IP-based network and managed communications services. In partnership with leading technology organisations, including BT, T-Mobile, Cisco, Microsoft, HP and Symantec, the company specialises in managed services which support the delivery of unified voice, data and video communications solutions. Founded in 1989, the company’s headquarters are based in Horsham, 30 miles south of London in West Sussex. For more information about the SAS Group visit: www.sas.co.uk # # # Founded in 1991, NSPR is a respected, creative and strategic PR agency, with a reputation for delivering results and retaining long term clients in the IT, telecommunications and new media sectors. End
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