Sunrise Software to Announce Major Launches at Service Desk and IT Support ShowSunrise to demonstrate its award-winning browser based service management software, Sostenuto
By: NSPR The launches include the unveiling of Sostenuto 3.5, with its emphasis on user-friendly landing pages to provide a holistic view of different ITIL modules, its latest ITIL 3 configuration which firmly places IT in a business context, and, last but not least, an exciting new customer portal which truly belongs in the age of web 2.0 applications. Sunrise Software provides a range of IT service management software solutions for internal and external facing service desks, in particular MSPs and OSPs. Customers include Anglian Water, the NHS, Rugby Football Union, Tamworth Borough Council, Greenwich University and Arts Council England. Speaking about Sunrise Software’s presence at the Service Desk and IT Support Show, Angela Steel, Sunrise Software’s Marketing Manager said: “The Service Desk and IT Support Show is a great opportunity to meet with IT Directors, Service Desk Managers, and anyone involved in the IT Support industry, and demonstrate the benefits of using Sunrise Software’s IT Service Management solutions. Sunrise Sostenuto has been widely acclaimed in the press and by the organisations who have adopted it, whether as an internal service desk solution or for its high performance within external facing service centre operations.” Sunrise Software’s stand (number 200), is located by the show’s entrance. For more information on the show, please visit www.servicedeskshow.com. About Sunrise Software (www.sunrisesoftware.co.uk) Sunrise was founded in 1994 and is a leading independent provider of IT Service Management solutions to internal and external facing customer operations. Its customer base includes over 1,000 blue chip and public sector organisations, including names such as Anglian Water, Mothercare, the NHS, Harper Collins, Rugby Football Union and Arts Council England. Sunrise is widely recognised for excellent service, and product innovation is key to its long-term vision. This is the strategy behind the launch, in 2003, of Sostenuto, a process driven, entirely browser based ITSM solution. For further information, please visit www.sunrisesoftware.co.uk. Media Contacts: Angela Steel Marketing Manager 020 8391 9000 asteel@sunrisesoftware.co.uk Nick Spencer NSPR 01276 487009 nick@nspr.co.uk # # # Founded in 1991, NSPR is a respected, creative and strategic PR agency, with a reputation for delivering results and retaining long term clients in the IT, telecommunications and new media sectors. End
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