Jade’s Sentinel Plus adds Mobile Device Management to Zero Downtime Service & Support Package

Sept. 25, 2009 - PRLog -- Jade Communications has upgraded its popular service and support package for enterprise mobile devices with the launch of Sentinel Plus, adding remote software maintenance and management to its comprehensive and hassle-free hardware repair and replacement scheme.

“Mobile devices from vendors like Intermec, Motorola and Psion are mission-critical to our customers and zero device downtime has become more important for them than ever,” says Mark Brackley, managing director of Jade Communications. “With Sentinel Plus we are offering the combined reassurance of proactive software maintenance and support in addition to our next-day hardware replacement and repair scheme. We manage everything, leaving our customers free to run their businesses more efficiently and without disruption.”

The mobile device management system now available with Jade Communications’ Sentinel Plus package can update software wherever devices are and repair software glitches by remotely resetting or reloading an application. It can also be used to maintain an inventory of mobile devices, detailing their whereabouts at any time. Sentinel Plus will also detect and issue alerts for impending hardware problems, such as a failing battery, so that preventative repair or replacement can be made to ensure zero downtime.

Sentinel Plus is an enhancement to Jade’s standard five or seven days per week Sentinel service, which already offers next-day shipping of a replacement device, fully configured for out-of-the-box operation. There are no delays waiting for a replacement device to be shipped or configured and no need to maintain a buffer stock of devices in-house.
For more information on the Sentinel service from Jade Communications visit: www.jadeonline.co.uk/sentinel

About Jade Communications
Established more than 15 years ago, Jade Communications has quickly grown to become one of the UK's leading providers of voice and data communications technologies. Expert in the areas of barcoding, data capture, fixed mobile convergence, RF networking, structured cabling, and printing & media, Jade specialises in the integration of end-to-end network solutions. Jade works with large blue-chip organisations across a range of vertical markets including retail, transport and logistics, manufacturing, construction and the public sector. Its customers include HSBC Bank, Marks & Spencer, McDonald's, Travis Perkins, Dixons Stores Group, Homebase and the University of East Anglia. For further information visit: http://www.jadeonline.co.uk and http://www.mobilityasaservice.co.uk/

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Jade Communications specialise in the provision of Enterprise Mobility solutions, from mobile computers to real-time asset tracking.