ERP implementation is a 'User Driven' project

Sept. 16, 2009 - PRLog -- ERP helps users to do their jobs better
 
ERP implementation is a 'User Driven' project

Every organization has its own cultural or organizational structure. In this situation, it is natural for

them to be sceptical about ERP, since it is felt that their businesses are unique, organizations

varying and cultures different. However, there is no need of such concern as an ERP package has

been designed and is being continually upgraded to incorporate the best industry practices to suit

most industry segments.

With thorough and dedicated BRP study and adapting those changes in the business process

well before implementing the ERP shall help make things smoother. It is therefore recommended

that this methodology is followed; otherwise there is chance that most of the time users are left

frustrated. This leads to poor participation and costly delays.

It is important to understand that an ERP package not necessarily fit in completely with the

existing business practices of most organizations and hence, the onus is on the users to

appreciate this fact and to work with the implementation consultants in trying to adapt to the

package. In doing so, they don't have to feel that they are compromising on their business

effectiveness; rather, by accepting the package, they are adopting the best of breed business

practices and ensuring the successful implementation of new system.

The other important factor is that the users do not expect a reduction in their workload

immediately after the implementation of ERP and should not look for a miracle to happen. An

ERP package is only an enabling tool and improves the flow of information and formalizes all the

business processes and workflow that exists in an organization. It helps users to do their jobs

better, which may call for additional efforts.

If one has to have more information in a system, it entails more work for more users, but the

benefit is that this information is properly stored and can be fruitfully uses by other users in

making better decisions. As the flow of information throughout the organization improves, the

company starts performing better and this in turn benefits the users who have collectively

improved their way of working. The package design and the architecture facilitate the availability of

information to all authorized users in a useful way.

Another important factor is the role of the consultant. The consultants by virtue of their industry

experience and package expertise can help set the expectations of users at various levels

keeping in mind the overall business objectives of the client. But it is also important to remember

that a consultant is an external agent and all the business process of the organization is more

akin to the management team and the users than the consultant. The consultant however, can

work closely with key users, understanding their needs, analyzing the business realities and

designing solutions that meet the basic objectives of the company.

They, then, have to impress upon the users that individual needs can be met by keeping the

organization's needs in mind. It is the responsibility of the consultants and management team

from the organization to guide them in this task and facilitate the overall implementation process.

In essence, ERP implementation is predominantly a 'User Driven' project.

For more information kindly visit

http://www.eresourceerp.com/ERP-implementation-is-a-User-...

contact us at
TMA House, 1st Floor,
Road No 16, Plot No. 6,
Wagle Industrial Estate,
Thane (West) 400 604, Maharashtra
Tel: +91 22 25827692/+91 22 25828775
e-mail (Sales): sales@eresourceerp.com
e-mail (Help Desk): helpdesk@eresourcerp.com

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eresource erp is a global information technology company which provides erp solution that meet the strategic objective of our clients spanning a range of verticals - Insurance, Pharmaceuticals, Retail and Distribution, BPO and Logistics.