Dec. 16, 2008 -
PRLog -- Harland Machine Systems have recently enhanced their service support department to ensure customers increase their production uptime and save costs. Des Dunleavy, Sales Manager explains: 'We understand the demands associated with food sector buyers; important contracts can be lost if expectations are not met, therefore we have developed our support services by offering a hotline to our engineers throughout the UK and Europe. The vast amount of spares we hold in-house also enables any parts to be delivered within 24 hours or even same day'. The enhanced service support will help improve response to critical breakdowns. Harland's planned maintenance programme has seen reductions in service call out expenditure by up to 70%. Another key area of improvement has been the training of operators, which gives them ownership of the line and reduces the need for service support.
This machine support offering has been developed in conjunction with free line-efficiency assessments to help customers save money and reduce expenditure, something all businesses are looking to do in the current credit crunch. Many food manufacturers are facing increasing pressure to reduce costs for clients to meet consumer demands.
Harland Machines Systems are known in the Food sector as bespoke manufactures of PS labelling machines. They have been supplying their vast range of quality and affordable machines into smaller food packaging plants as well as large blue chip manufacturers for 36 years.
Their growing presence within the Food Sector can be attributed to a combination of high-quality, yet cost-effective machines such as the Proteus range, which contribute to reduced downtime and increased line-efficiency. Harland invites enquiries about their line-efficiency assessments, for more information please email mktg09@harland-
hms.com or call 0845 2246713.
