Lenders And Debt Help Charities Work Together To Reduce Debt Burden

Aug. 1, 2008 - PRLog -- There is possibly some good news for Britons in a month where everything seems to be continual doom and gloom. We have already heard how everything is increasing in cost for the working man and woman in this country apart from wages. Massive hikes in fuel prices, inflation rising and house prices falling all spell out a dismal run up to Christmas for many.

It's good to hear therefore that some creditor companies seem to be adopting a responsible stance and finding ways to try ensure people drowning in a sea of debt can get the help and support they need and deserve. By working with the FSA and debt charities closely, it should be possible to recover more of their losses but in a more supportive manner that benefits all concerned.

Most people are terrified of contacting their creditors when things go wrong and listening to thousands of horror stories over the last few years, it can be with good reason. Most people who have found themselves desperately in need of help claim to have been given little or no help by their creditors, in fact many claim to have been intimidated and made to feel "inadequate, intimidated and like a criminal."

This from what I can ascertain is because normally they only get to speak to a call centre operative in a collections centre who is reading from a script, has no authority to make a decision, nor the training to understand complex situations. This can lead to poor communications, misunderstanding, bad feeling and a breakdown in relations.

If creditors want to recoup their money, they should have better trained staff who are emapthic, understanding, knowledgeable and able to process requests. Many people if pushed too hard for recovery of their unsecured debts are likely to get to such a state they will simply give up and go for bankruptcy. Obviously in the vast majority of cases this is not really very helpful for anyone concerned.

It's therefore to be applauded if any steps are made to streamline processes and help in any way. It would be good to see more inititatives brought into play to ease the situation. Sterling Trust are massively in favour of helping in any capacity and way we can, whether in an advisory capacity or by helping individuals manage their debts through our website.

Times are bound to get harder for everyone, so we really do need to all pull together and try to get this great nation of ours back on it's feet.

# # #

Free debt help charity that enables anybody with an unsecured debt problem to manage and control it themselves. Simple to use but very powerful and totally free from charge. There are 3 simple steps to debt freedom, take the first one now!