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Leading Automotive Buying Program Selects Inktel to Increase Operating Efficiency

One of the leading automotive buying programs has partnered with Inktel Contact Center Solutions in order to increase operating efficiency and decrease cost without sacrificing the quality of their customer service.

Aug. 21, 2012 - PRLog -- (Miami Lakes—FL) Leading companies in their respective industries don’t just want any partner—they want a partner who can match their dedication, passion, and standard of excellence.

“Leaders want to be partnered with other leaders. It’s that simple. In today’s world, everyone wants someone who can give their company that edge, that ability to take the next step to the top of the industry,” said J. Ricky Arriola, CEO at Inktel Contact Center Solutions.

One of the leading automotive buying programs has found that partner in Inktel Contact Center Solutions. The company specializes in automotive buying programs for consumers and has been highly acclaimed as the first of their kind in the industry for the past two years.

With that in mind, Inktel’s team is looking forward to working together to implement a strategic plan that will ultimately benefit both parties. Inktel’s strategy involves increasing operating efficiency and decreasing cost without sacrificing the quality of their customer service.

The two companies look to begin the implementation strategy within the next couple weeks and look forward to a long and successful partnership.

“We know that working with great companies presents great opportunities and this partnership is a perfect example. We firmly believe that together, we can increase the level of customer service and improve upon customer satisfaction,” said Dave Drayton, Senior Vice President of Business Development at Inktel Contact Center Solutions.

About Inktel Contact Center Solutions

Inktel Contact Center Solutions is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. . Company news and background information are available at www.inktel.com or call 1-888-4-INKTEL

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Location:MIAMI LAKES - Florida - United States
Industry:Call center
Tags:Call Center, Miami, Customer Service, "Operation Efficiency", Contact Center
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