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A Leading Health Information Business Partners with Inktel to Increase Outbound Sales

Inktel is partner partnering with a leading health information provider to develop and execute a program that consists of outbound business-to-business sales of medical coding books and e-products.

Sept. 18, 2012 - PRLog -- (Miami Lakes, FL) – A leading health information service provider announced its partnership with Inktel Contact Center Solutions. Inktel will be launching an outbound sales campaign that will attract an untapped client market.

This health information service provider specializes in health system technology, health information, consulting, and outsourcing solutions. In conjunction with Inktel, their goal is to increase their revenue, increase operational efficiency, and decrease operational costs.

“We are looking to implement a program that will take this client to the next level,” said J. Ricky Arriola, CEO and President at Inktel Contact Center Solutions. “We have created a dynamic joint venture and are excited to reach our goals and exceed expectations.”

Inktel will partner with this client to develop and execute a program that consists of outbound business-to-business sales of medical coding books and e-products. The Inktel team will be focused on increasing outbound sales and maintaining industry best practices on customer service.

The client noted Inktel’s previous success with other highly renowned firms and confidently chose them as a strong and reliable partner. Since inception, Inktel has a reputation for their success in increasing sales revenue without sacrificing the quality of customer service.

“At Inktel, not only do we look to meet the high standards of excellence we set for ourselves, but we also look to go above and beyond them,” said Dave Drayton, Senior Vice President of Business Development at Inktel Contact Center Solutions. “It’s part of what differentiates us from your typical call center. Good companies meet their standards; great companies exceed them and that is exactly what we plan to do for this client.”

About Inktel Contact Center Solutions

Inktel Contact Center Solutions is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Company news and background information are available at www.inktel.com or call 1-888-4-INKTEL.

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Location:MIAMI LAKES - Florida - United States
Industry:Contact center
Tags:Contact Center, Customer Service, Call Center
Last Updated:Sep 18, 2012
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