CcaaS Press Releases

BlackBeltHelp partners with QuickLaunch to deliver seamless 24/7 AI-powered IT support and advanced Identity Access Management for higher education, enhancing security, efficiency, and the overall campus experience.

Columbia University upgraded its AI chatbot with Generative AI, developed by BlackBeltHelp in partnership with Unifyed, reinforcing its commitment to innovation and delivering exceptional 24/7 student support.

BlackBeltHelp partners with Marian University to boost campus IT support using AI-powered and live agent services—including voice, email, chat, SMS, and web ticketing—for enhanced efficiency and quality.

BlackBeltHelp Partners with E&I Cooperative Services to Deliver AI-Powered, Cost-Effective Support Solutions for Higher Ed Institutions, Enhancing Student Experience, Operational Efficiency, and Campus Wide Engagement Through Scalable 24/7 Assistance