Udder Introduces 'Assist': A New Approach to HR Technology Management for Growing Organisations

LONDON - June 11, 2025 - PRLog -- Udder has introduced Assist, a scalable HR-Ops-as-a-Service offering that helps HR teams better manage and maximise their technology investments.

Built from in-depth research with HR leaders, Assist redefines how organisations approach HR tech—shifting it from a technical burden to a strategic asset. It delivers operational support across five core areas: System Optimisation, User Support, Process Enhancement, User Enablement, and Reporting & Analytics.

"Many organisations invest heavily in HR technology but barely tap into its potential," says Peter Hetherington, COO at Udder. "Assist ensures maximum value from these systems while building internal capability."

How Assist Works

• Proactive system optimisation paired with on-demand expertise—no need for in-house tech specialists
• Regular audits and improvement recommendations ensure peak system performance
• Frees HR teams to focus on strategic goals while Udder manages ongoing system evolution
• Scalable monthly support that flexes with changing priorities

Assist offers oversight for platforms like Avature, HiBob, SmartRecruiters, and other enterprise HR systems. Udder's experts actively monitor system health, suggest improvements, and help leverage updates—turning tech management into a competitive advantage.

The Challenge

Studies show up to 60% of HR tech features go unused after launch, leaving significant value on the table. Contributing factors include:

• Knowledge gaps post-implementation
• Limited capacity to track platform changes
• Difficulty converting features into real process gains
• Inconsistent or inaccurate reporting

Assist bridges these gaps with audits, educational content, and hands-on support—empowering HR teams to fully leverage their systems.

Designed For Forward-Thinking HR Teams

Assist is ideal for organisations looking to:

• Convert HR tech from a cost centre into a value driver
• Scale without increasing technical headcount
• Build internal know-how with expert backup
• Maximise ROI on current platforms

About Udder

Udder is a specialist HR tech consultancy helping organisations select, implement, and optimise HR platforms. With platform-agnostic consultants, Udder focuses on building lasting internal capability and confidence.

"Technology should accelerate HR's impact, not slow it down," adds Alan Walker of Udder. "Assist lets HR teams focus on what matters most—their people."

Learn more at www.udder.works