AI sales calls reviews - AI appointment scheduling and telephone sales calls

LOS ANGELES - Dec. 10, 2024 - PRLog -- ai sales calls
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Yay!

You knew it would eventually happen.

The day has finally arrived when AI can make those tedious phone calls for your company.

Imagine all of the money you will save on phone reps who should be working instead of talking about how bad the Jake Paul and Tyson fight was (and how much money Netflix made!).

But wait - not so fast.

Before you push the green light on that new AI sales call service consider this:

One of the biggest risks is violating Do Not Call regulations. In the U.S., millions of people have signed up for the National Do Not Call Registry, which is designed to stop unwanted solicitation calls. If your AI-driven system makes a call to a number on this list—without proper permission—you could face fines of up to $43,792 per call.

If you're using AI to send pre-recorded messages or robocalls, the penalties are even steeper. The Telephone Consumer Protection Act (TCPA) imposes fines of up to $10,000 per call for violations. Imagine your AI system calling someone who didn't consent to receive marketing calls—or worse, calling a number that's been added to the Do Not Call List. The fines add up quickly, damaging your company's reputation could be even worse.

Compliance is another significant challenge. AI systems must be properly configured to adhere to telemarketing rules. That means ensuring they don't dial numbers on the Do Not Call Registry, and they must be programmed to honor opt-out requests.

The penalties for failing to do so can be catastrophic, especially for small businesses. An AI system must also be compliant with laws like the Truth in Caller ID Act, which prohibits spoofing caller IDs to disguise where the call is coming from. Violating this rule could result in fines of up to $10,000 per violation.

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