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Follow on Google News | Feefo Awards Herne Bay Domestics Gold Trusted Service Award 2024Herne Bay Domestics Wins Feefo Gold Trusted Service Award for Outstanding Customer Excellence
Feefo introduced the Trusted Service Awards in 2014 to acknowledge brands using the platform to gather verified reviews and garner exceptional feedback from their clientele. These awards stand out as they genuinely mirror a business's commitment to outstanding customer service, based on real customer feedback. Working with over 6500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits. Consumer confidence is now at its highest level since 2021 as living standard show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond. Feefo awards Gold Trusted Service Awards to businesses with 50+ reviews from January 1st to December 31st, 2023, rated between 4.5 and 5 by Feefo service. Andy Mayes of Herne Bay Domestics commented: "We're very excited to receive a Trusted Service Award from Feefo. Keeping our customers happy is our main priority. So, the fact that this award is based on feedback from our real customers gives us confidence that we are providing an exceptional level of customer service. The award reflects how hard our staff work to listen to our customers and keep them happy, especially in a climate where purse strings are tight. As we enter 2024, we'll continue to listen to our customers and deliver what our customers want. Congratulating Herne Bay Domestics on winning this year's award, Tony Wheble, CEO at Feefo, said: "With customers continuing to build resilience in a time of economic uncertainty, we're delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer. "The Trusted Service Awards have always been about recognising companies, like Herne Bay Domestics, that go above and beyond the norm to deliver a great service and receive great feedback delighted customers in return. I look forward to seeing what Herne Bay Domestics and our other customers achieve next year." End
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