Frank Myers Auto Earns 2023 DealerRater Consumer Satisfaction Award Customer Experience

WINSTON-SALEM, N.C. - March 7, 2023 - PRLog -- Frank Myers Auto Maxx was awarded a 2023 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.  See the full list of winners U.S. and Canada.

"DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers' experiences. The dealers and their teams that excel are ones who adapt quickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, Frank Myers Auto Maxx stood out among its peers for providing a top-notch experience," said DealerRater General Manager Jamie Oldershaw. "Car shoppers' interactions with dealerships begin and end online, which is why it is imperative for dealers to think about how they provide exceptional service at every stage of the car shopping journey.  The most successful dealers like Frank Myers Auto Maxx understand the value of a quality virtual showroom that carries over into the in-store experience and then concludes with the shopper sharing their feedback with others through an online review. This approach is what differentiates our award-winners from their competition."

DealerRater helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their car shoppers to leave reviews that will help build a dealer's online reputation and ultimately generate new customers.

"It's an honor and a blessing to have received this award for the sixth consecutive year," said Tracy Myers, the owner of Frank Myers Auto Maxx. "I'm extremely grateful to our amazing team members because they work hard to be the best of the best. Of course, we can't do anything without our customers because they are the best."

Consumer Satisfaction Award Methodology
Consumer Satisfaction Awards are given to the top 10% of U.S. new-car dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2022 calendar year.
Visit DealerRater.com for a full list of winners, U.S. and Canada.

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LEARN MORE ABOUT FRANK MYERS AUTO MAXX https://www.frankmyersauto.com/