GD's e-Bridge Powers NYC ET3 Telehealth Programs
By: General Devices
When a call to the city's 911 necessitates an ambulance, it is often an FDNY unit that is dispatched but may also be one of their partner hospital ambulances. Typically these calls result in transport to a hospital as that has been the only option. Now with ET3 operational, if patients for lower acuity calls are eligible and opt-in, EMTs on-scene can initiate a live telehealth video call with a physician by using GD's e-Bridge app from a smart device. Following consultation with the crew and patient, the physician can direct EMS providers to treat-in-place, transport to an alternate destination like an urgent care or transport to a hospital.
"I credit the FDNY EMS leadership with putting together quite a program with lots of moving parts. In fact, the telehealth aspects of the system are quite complex with each of the connected hospitals using various solutions internally. Thats where GD came in and adapted it's powerful e-Bridge communications technology whereby it can handle the telehealth call end-to-end or hand it off to one of the several hospital systems," said Curt Bashford, GD's CEO. "This single app solution was necessary to make it easy for the ambulance crew to provide seamless patient care with just a few clicks. That's what we call responsive innovation,"
With e-Bridge, users experience a range of benefits including:
Page Updated Last on: Dec 29, 2022