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ICTBRoadcast Version 4.5.4 released, the best call center and auto dialer software
Recently ICT Innovations released ICTBroadcast Version 4.5.4. ICTBRoadcast is advance auto dialer software , predictive dialer software, progressive dialer , preview dialer and call center software with support of multi tenant and billing and payment management options
By: ICT Innovations
Dialogflow integration and support
Manual dialing support added.
Php 7.x and CentOS 8.x support added
Improved agent statistics and reporting
Multiple theme support added.
Improved voice recognition
Wrapup time is tracked in the statistics report.
ICTBroadcast is a unified communications auto dialer software and call center software, and it features Voice, SMS, Fax, and Email communications. It is an all-one software solution based on an open-source asterisk communications switch. It features multiple dialing modes, including progressive, predictive, power, and preview. ICTBroadcast is also a complete inbound & outbound call center software solution that features a .variety of campaigns.
ICTBroadcast support advanced and complete call center functionality, both inbound and outbound, with different auto-dialing modes like power dialing, predictive dialing, press 1 support, and dynamic dialing through REST API ICTBroadcast REST API (https://ictbroadcast.com/
Watch ICTBRoadcast video on youtube.com
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