Future of Digital Customer Experience 4.0 webinar

TALLINN, Estonia - Feb. 16, 2022 - PRLog -- Group Futurista, the leading global event company, has announced its "Future of Digital Customer Experience 4.0 webinar" on 23rd June 2022 at 1500 Hrs. GMT/ 1000 Hrs. ET. It will be a unique platform with 350+ attendees, interesting knowledge sessions, and an intuitive panel discussion between all the amazing speakers discussing latest trends, innovations, and technologies in the BFSI and Manufacturing Industries.

The digital customer experience is inextricably linked to the whole customer experience, which includes in-store and other physical contacts. Digital Customer Experience is the online manifestation of Customer experience efforts to demonstrate empathy, develop trust, and foster human connection.

Because consumers' switching costs have decreased considerably, customer experience is more important in digital businesses. Going elsewhere if one doesn't like their local hardware store or contractor is frequently prohibitively expensive owing to the time, money, and energy required to find an alternative, and a local solution may not be accessible. Because a digital service only takes just a few seconds to establish an impression that (hopefully) remains, a distinctive customer experience is crucial in attracting and maintaining consumers, and it must be as distinct as the product itself.

Access is free and we would like to mention our Platinum Sponsor First Orion & Our media partner Fintechna.

About Platinum First Orion

First Orion creates future-oriented solutions that ensure the transparency of mobile communications. First Orion gives enterprises complete control over how calls are labeled with names, logos, and reasons for calls, giving them more meaningful connections. With our robust analytics and data, our business can exceed response rates by having the right people answer the phone for higher conversions, retention, revenue, and operational efficiency.

About Group Futurista

Group Futurista is a leading Global Events Company creating its own emerging Technology Summits, where creativity fosters and innovations flourish.

If you are interested in sponsoring or speaking at our future events, check out our website (http://www.groupfuturista.com/) or directly contact us at jennifer@groupfuturista.com.

#CX4.0    #Webinar  #OmniChannel     #EmotionalIntelligence    #CustomerTrust    #BehavioralInsights    #ConsumerTrends    #TransparentCommunication