What is the purpose of Dell SupportAssist?

LYNN, Alaska - Nov. 25, 2021 - PRLog -- What is the purpose of Dell SupportAssist?

There are three major activities you can perform with the Dell SupportAssist programme on the Dell Support website. When you perform one of these activities, you will be invited to download and install Dell SupportAssist if you haven't previously done so, or the application will automatically start and install the newest version before you finish the task.

Identify the Product

The Dell SupportAssist app is most commonly used for this purpose. You can have your product recognised at various stages on the Dell Support website so that Dell can deliver tailored support. When you click Detect Product, the application starts on your computer and recognises your Dell PC's Service Tag. Dell then looks up product information, such as your original system setup and warranty expiration date, using the Service Tag to give a product-specific support experience.

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Driver Detection

You can do a Detect Drivers (System Analysis) on the Driver & Downloads tab of the Product Support page once you've identified your product. When you select Detect Drivers (System Analysis), Dell SupportAssist examines your system's drivers and compares them to the most recent available drivers. This is the most precise method for determining which drivers on your system are out of date. After the scan is finished, you can use the Dell SupportAssist application to "autoinstall" the updates. When you choose to download drivers from your downloads list or when the driver file is larger than 2GB, Dell SupportAssist is used. Refer to the Dell knowledge base article Detect Drivers or Drivers by System Analysis for further information on Detect Drivers or Drivers by System Analysis.

Diagnostics should be run

On the Diagnostics tab of the Product Support website, you can also "Run a diagnostic" to detect and fix common hardware and software issues. The Dell SupportAssist application functions as a bridge between the internet and Dell SupportAssist applications when you select Run Diagnostic. Dell SupportAssist aids in the proper execution of Dell diagnostic tools (SupportAssist) and seamlessly handles the progress and communication protocol between the tools.