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Manufacturer Improves Efficiency by Integrating SYSPRO, Shopify, Amazon and Reseller Website
Filtra Systems uses BPA Platform to automate order processing
"Before we implemented our own project, we actually ended up acquiring a new reseller customer that was like an 'Amazon on steroids'. They went from zero orders to around 300 orders a day, and there was no way we were going to keep up with that by processing the orders manually," explained Richard Lamey, Chief Information Officer, Filtra Systems.
Having carried out an internet search for SYSPRO, Shopify and Amazon integration, Codeless Platforms' BPA Platform was returned in both searches. Filtra Systems quickly realised that it was the perfect solution for both projects, especially as they needed to turn the customer project around quickly and cost effectively.
"Our IT department here is quite small so we couldn't spend a whole lot of time configuring the integration for our customer. However, we had just purchased BPA Platform and so we decided to use it. BPA Platform is really easy to use, and the integration worked out really well," said Richard Lamey.
"BPA Platform is now automating the taking of orders from the customer, acknowledging them, sending the tracking ID number from the shipper, and then sending the invoices after everything is shipped. We pull data every six minutes, get the orders processed really quickly and the customer gets feedback in that six-minute window."
"If we were processing all those orders manually it would take ten people a whole day to process them – just getting them into SYSPRO – much less all the tracking information that we had to do. So, we have saved a lot of manpower."
With the customer project up and running, Richard was able to return his attention back to the original project of integrating SYSPRO (https://www.codelessplatforms.com/
"BPA Platform is more useful than we thought it was going to be when we first looked into it. It's a great tool, so I think we'll use it for other projects, especially for any customer that has an API that wants to use it. My next project is to use BPA Platform to integrate SYSPRO with my time clock software, to get job costing out of it as things happen, instead of waiting for the batches to run at night. So that's coming up too. We're definitely exploring our options and finding places to use it."
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