Video Call switching to Mobile Device

MIAMI - Sept. 7, 2021 - PRLog -- The pandemic ushered in new consumer digital behavior, such as online  shopping, online banking, and virtual healthcare. There's a class of  customers who are now just beginning to use digital channels as the  first  and often the only point of contact with brands for customer  service. Forrester predicts that customers who used digital channels for  the first time during the pandemic will continue to do so and drive a  40% increase in the volume of digital interactions.

Specific support or sales interaction could require agents or sales representative to move around a showroom during a video call using their smartphone without hangup.

We recommend to consider this agent side option in SPLIT that enable to switch easily to their mobile device using our QR code in screen. Once they want to come back after a showroom demo, they can return to the frontend webcam without any video call disconnection.

Use Case · Car Dealers

Car Dealers can extend their online services providing great sales support to customers through video calls. This capacity can be linked to existing web portals, live chat solutions to provide better face-to-face video communications.

Streamline your business communications
Interactive Powers can help you to turn easily customer experience into a competitive advantage, as our solutions are integrated into your existing processes

Please contact our sales for more information: https://www.ivrpowers.com/