- Aug. 6, 2021
-- Pleased to announce the release of ICTAgent Version 0.6 a webrtc based webphone offered as Chrome extension with Fax and Voice calling support, It enables you to make and recieve Voice calls, Send and receive Fax documents from browser. It enables you to click-to-dial any number which is visible on web page. Just click a number from a website or email while using Google Chrome and the number will dial automatically. This extended functionality is very useful on your computer while using Google Chrome and you don't need to leave your current application or web page. Here you will find more details
Features List of ICT Agent(Browser Extension for Chrome)
Here is a list of ICT Agent features list.
- An Embedded WebPhone.
- It is Operating System Independent, we just need a browser.
- Click 2 Call.
- An agent can access contents, contacts, and communications from a single application(browser).
- It will make agent performance much better.
- It can harvest contacts from random pages/websites/ web applications.
- CRM Integration.
- Inbound and Outbound Calls.
- Call Transfer.
- Send DTMF.
- Load contact information of the incoming and outgoing caller
- Search for the desired Phone pattern
- Agent Login/Logoff
- Click 2 Fax.
- Inbound and Outbound Fax
- Fax Management
Following are ICTAgent setup details and user guidesHow to setup ICTAgent
ICTAgent project source code can be accessed atICTAgent project at github
ICT Innovations (https://www.ictinnovations.com/)
, open source cti software solution provider
, the advance call center software solution
, Complete CRM solution with unified communications support