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ASTPP Announced Upcoming Webinar on Help Desk Ticketing
ASTPP, a leading open source VoIP community, announced its upcoming webinar, which will be on the topic of "Support Ticket". Along with the fundamental information, the webinar will also have a technical walkthrough on the ASTPP Support Tickets.
As per the shared details, one of the community members, namely, Mr. Hemdip Badani will deliver this webinar. He will first share fundamental information related to the help desk ticketing system and the benefits of using it in any VoIP or technical company. He is also going to shed light on the features, which are must-have features in the 21st century in a technical support ticket software solution.
"One of our community members is going to take this session. He is going to cover all the important information at the beginning of the webinar such as what is a support ticketing solution and what are the key advantages of using it. To meet these customer needs, the software must be upgraded. To benefit the help desk support ticket software users, Hemdip will share the must-have features of this software.", shared the spokesperson of the community.
As per the shared details, the second part of the webinar will cover the technical walkthrough. The ASTPP enterprise solution has multiple enterprise add-ons. The "Support Tickets" add-on is one of the enterprise add-ons of ASTPP. Hemdip will briefly talk about this add-on and its features.
"The technical part of the webinar will cover a complete training of Support Tickets add-on, which is an enterprise add-on of ASTPP. Though the demo will cover our product, the tips to be shared in the webinar can be used in configuring any modern help desk ticketing solution (https://www.astppbilling.org/
It is one of the renowned open source VoIP solutions. It has been in the industry for more than 17 years now. A few years back, the community leaders had launched a smart telephony platform, which is available as open source and enterprise solutions. Conducting regular webinars is one of the initiatives taken by the company. To know more about its next webinar on "ASTPP Support Ticket Walkthrough"