Naturgy Develops Online Service with Client Solutions to bring clients remote access to energy use

Business energy supplier Naturgy Ireland have just launched a new MyNaturgy portal for their customers, developed in collaboration with leading Irish technology company Client Solutions.
By: Naturgy
DUBLIN - Oct. 23, 2020 - PRLog -- The portal will allow Naturgy customers to easily access their most up to date energy usage data and billing information. MyNaturgy will be accessible by customers online and has been developed to keep customer data completely secure.

Barry Murphy, Commercial Director of Naturgy Ireland said the MyNaturgy portal represents the company's continued commitment to excellence in customer service.

''Naturgy Ireland has always tried to offer our customers access to world class, expert teams in renewables and energy efficiency, supported by a customer-first approach. The ability to manage your billing information and monitor your energy usage online has become even more important in light of the Covid-19 pandemic, as many businesses are now working remotely.''

In developing MyNaturgy, Naturgy Ireland and Client Solutions worked in a highly agile manner to ensure the focus was delivering excellent customer service through a modern, well-designed. highly secure and easy to navigate portal where customers could be assured that their data was safe and accessible only by them

Wayne Kelly, Technology Director for Naturgy said that the portal will improve customer service and provide an easy way for customers to manage their accounts remotely.

"The MyNaturgy portal is the result of a partnership we have with Client Solutions since late 2019. At that point, we developed the idea for a cutting-edge online platform where our customers could access their own data and billing information whenever they wanted and with the most user-friendly approach. We are very excited to roll MyNaturgy out to our customers beginning in September 2020.''

The MyNaturgy portal utilises the Office 365 and Azure platform, SharePoint as the core business-to-business (B2B) extranet and provides secure authentication via Azure Active Directory and SharePoint Groups.

Leo Murphy, Sales Director of Client Solutions said the MyNaturgy portal will transform how Naturgy Ireland engage with their customers.

''The MyNaturgy portal has been developed using the latest solutions to ensure the safety and security of customer information while creating an accessible, easy-to-use portal for Naturgy Ireland customers to monitor and manage their energy use.''

We at Client Solutions are thrilled to have worked with Naturgy Ireland on this project. The architecture of MyNaturgy combines the latest technological innovations in cloud productivity to provide Naturgy customers with an unparalleled online service.''

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Page Updated Last on: Oct 23, 2020

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