Embracing Change for Dynamic Growth with Frank Bucher, COO of Formaspace
Find out what sets Formaspace apart from other companies, and makes them thrive despite the hit of a global pandemic on the worldwide economy.
Frank Bucher, COO at Formaspace, joins Sid Meadows in his The Trend Report podcast to discuss how Formaspace has transitioned their business to have better reaction times and amazing customer service, allowing them to thrive in this time.
What sets Formaspace apart from other companies just like them?
Sid: Hey there. Welcome to today's Trend Report Podcast. I'm glad you are joining us for what is going to be another great conversation with an industry leader, and I'm happy to welcome Frank Bucher with Formaspace to the podcast today. Hey Frank, how are you?
Frank Bucher: Great, thanks for having me Sid, how are you today?
Sid: Great. Thank you sir. Frank, tell us a little bit about your journey, who you are, and what is Formaspace, what do you guys do?
Frank Bucher: I've been in the business since 95, which feels like a lifetime ago. I started out in a dealer to sales capacity and then migrated my way over to the manufacturing sides, a balance of my career seven or eight years with Teknion, and then over to H&I, in various roles. Then, you and I had the pleasure of working together at AIS for a small time. After that, I was over at Baker manufacturing for about three years. My last stop before Formaspace was with BKM in Texas, helping out to run the Steelcase sales and marketing piece of the dealership. And then, I've been with Formaspace for a little over three years. Started out just in sales and marketing, but then in July, I've taken over a more expanded role where I'm running a lot of the business. So it's been great, we have two different sides of our business. One is lab and industrial furniture, and that's sort of our historic business, our heritage business, if you will. And the other side, which is very emerging, is custom office furniture.
Sid: So you've had a great journey learning a lot about our industry, and in a variety of different roles. And then you landed in a lab manufacturer, industrial products. And if I'm not mistaken, weren't you kind of the catalyst for them to get into the custom office?