Evolve IP Enhances Its Microsoft Teams and Cisco Voice Direct Routing Platform
Solution for Teams and voice communications features business messaging, AI speech analytics, voice recording, and advanced reporting and user management.
By: Evolve IP
WAYNE, Pa. - Sept. 22, 2020 - PRLog -- Evolve IP®, the leading provider of Work Anywhere™ solutions, and a Microsoft Gold partner, today announced that it has integrated SMS business messaging and voice recording with AI speech analytics into its Microsoft Teams direct routing platform. The features further enhance the company's leading Teams and Cisco voice communications platform, a solution that also includes an integrated omnichannel contact center, the ability to maximize a business's current investment in SIP phones for both Teams and non-Teams users, and advanced reporting and user management.
"Microsoft Teams adoption has been astounding as employers and employees have shifted to a work anywhere mentality and selected Microsoft productivity software to keep their businesses running," said Scott Kinka, Chief Technology Officer of Evolve IP. "Evolve IP's enhanced direct routing platform for Microsoft Teams with Cisco VoIP allows employees to work wherever and whenever they want, providing seamless functionality on every device, a proven history of 99.999 percent reliability, and superior voice quality."
Mike Ammerlaan, director, Microsoft 365 Ecosystem at Microsoft Corp. said, "The Evolve IP and Teams integration helps ensure employees are equipped with the right tools to collaborate with colleagues across the enterprise while benefitting from essential communications capabilities to deliver consistent service."
Major enhancements to the Evolve IP Teams platform include:
Below are key benefits of Evolve IP's Teams and Cisco voice communications service:
Why clients choose Evolve IP
Businesses can Work Anywhere™ with Evolve IP. We take the tools you'd typically use at the office and deliver them from a single portal that users can access on any device. Employers are increasingly aware of the importance of a "work anywhere" mindset that allows employees to be more productive and collaborate in meaningful ways no matter where they are or what time it is. Evolve IP enables employees to contribute to in ways that fit their lifestyles, while making their company's IT more secure and dependable, and much easier to manage.
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