Evolve IP Integrates Business Messaging Into Microsoft Teams; Enhances Microsoft's Direct Routing Solution
Enables Business Users To Text Message Directly From Their Company Phone Number On Any Device
By: Evolve IP
WAYNE, Pa. - Sept. 17, 2020 - PRLog -- Evolve IP®, the world's leading provider of Work Anywhere™ solutions, today announced that it has launched a fully-integrated SMS / business messaging platform for its Microsoft Teams Direct Routing solution. The short message service (SMS/MMS) / texting feature enables users to text anyone via their business phone number directly from within Microsoft Teams or via a Web browser. Since Evolve IP's Work Anywhere solutions, including Microsoft Teams Direct Routing, run natively on every device, employees can text from their business line regardless if they are using a personal, or company issued, tablet, laptop / desktop or mobile device.
With the majority of employees working from home, organizations have increasingly found their employees relying on personal mobile numbers to text with clients, prospects, and other associates. In addition to opening the company to security and compliance risks, the lack of oversight has hindered businesses as they attempt to keep user experience in focus, drive revenue, and reduce churn while providing a unified brand and communications presence. The ability to text from a business line inside of Microsoft Teams mitigates these issues and delivers numerous benefits to the business, including:
"As convenient as it may be, businesses would prefer that their employees weren't texting clients, prospects, and other associates about company business on personal mobile devices. Unfortunately, with the situation that most businesses are in today, that has become a mainstay for how business gets done," said Scott Kinka, Chief Technology Officer of Evolve IP. "Evolve IP's business texting solution, integrated directly into our Microsoft Teams, enables organizations to take advantage of the speed and convenience of texting, while providing the oversight and security that's required by enterprise businesses."
Evolve IP's unique Microsoft Teams Direct Routing and Cisco VoIP communications platform enables seamless Teams collaboration with advanced voices services, including forwarding calls off-network, crystal-clear voice quality, and a proven history of 99.999 reliability. The combination provides all of the features employers need to take advantage of Microsoft Teams, while delivering business continuity — ultimately making their business and employees more productive, mobile, and secure.
In addition to Business Texting, Major Benefits Include:
WHY CLIENTS CHOOSE EVOLVE IP
Businesses can Work Anywhere™ with Evolve IP. We take the tools you'd typically use at the office, like a phone and the apps on your desktop, and deliver them from a single portal that users can access on any device. Employers are increasingly aware of the importance of a 'work anywhere' mindset where employees want to be more productive and collaborate in meaningful ways no matter where they are, or what time it is. Evolve IP enables employees to contribute to the business in ways that fit their lifestyles while their company's IT becomes more secure, more dependable and much easier to manage.
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