Ecosmob Offers Improved, Dynamic Custom IVR Solution for Education Sector
IVR in education can help colleges and schools convey messages rapidly as well as let students and parents gain information through self service.
Speaking on the occasion the company's VP said, "Ecosmob dynamic IVR system is a two-way self-service channel that saves cost and effort besides providing timely information. Our IVR specialist division Asterisk Service, handles IVR development and has come up with a dynamic solution tailored for education sector."
On being asked by it is indispensable to have an IVR solution (https://www.asteriskservice.com/
Ecosmob's IVR system is smart, advanced, dynamic and flexible. Besides, it plugs into the CRM and lets administrators select lists of categorized numbers for various outgoing messages. Inbound messages, likewise, go into the CRM for action where necessary such as, for example, complaints about facilities. The IVR has intelligent text to speech conversion facility so those in charge of the IVR can simply type out a message and then translate it into speech in various languages as may be desired.
Importantly for the education sector, IVR systems help in speedy collection of fees through automated reminders and even an IVR payment system that can be integrated into the IVR solution.
For students the IVR is a boon. They can use the IVR to know about exam schedules, call in if they are unable to attend class and get leave of absence and even pay fees. Faculty members can likewise use the IVR to send results of exams or notifications individually to students or select group of students they can pick from the IVR-CRM. These and other uses make the IVR almost indispensable for each institution.
Ecosmob's IVR is flexible and tailored to suit a school's objective. Further, the IVR has dynamic builder feature which means administrators can build custom menus and tree structure and also modify them based on feedback on usage.
Schools, universities and colleges interested in implementing an IVR solution may get in touch with Ecosmob on 91 7778842856, 1-303-997-3139 or chat live on https://www.ecosmob.com/