iNextrix Announced iCallify is Furnished with Advanced Features

CHICAGO - Nov. 12, 2019 - PRLog -- iNextrix Technologies Pvt. Ltd is a leading IT company. The company has been offering intelligent call center software, namely, iCallify. After its launch, the company has released 2 new versions of iCallify till now to add all required and advanced features in this intelligent call center solution.

As per the shared details, along with the traditional call center software features, the company has also added features that are not available otherwise and only available in the smart call center solutions.

One of the intelligent features added in this intelligent call center solution is "Multiple Call Retries". This feature scans the contact list and dial numbers one by one. In case, if any contact doesn't respond to the call, the dialer of iCallify will keep it in the list and will redial the number after finish dialing all contacts from the list. The auto dialer can dial the same unanswered number multiple times and the number of retries depends on the predefined number.

The intelligent call center software also has a feature of Agent Rank. It means an admin or a supervisor can define ranks of agents and based on the Agent Rank, an incoming call will be routed to the agents. It means the agent that has a higher rank, i.e., 1 will get the call if he is not on another call. If he is busy, the call will be routed to the agent with rank 2. This intelligent call center solution also has a feature of skill based call routing. This feature will route an incoming call to the most skilled agent.

According to the details shared by the spokesperson of the company, "iCallify is one of the most advanced intelligent call center software solutions. It is furnished with the most competitive features and some of them are never seen before features.

About iNextrix Technologies Pvt. Ltd

It is an IT company based in Ahmedabad, Gujarat, India. The company has been catering to its customers since 2010. The company offers the best in the industry services and innovative solutions. As per the shared details, the company offers development services in trending areas such as augmented reality and wearable. The company also has developed some ready to use products. iCallify is an intelligent call center software and it is one of the most popular products of the company which is also available with the SaaS model. For more details, visit https://inextrix.com/icallify