HDI Report Reveals that Government, Education, and Healthcare are Leading all Industry Sectors in IT Service Management (ITSM) MaturityResearch Commissioned by TeamDynamix Finds that Resource Constraints Combined with Rapid Growth in Tech Spend are Driving IT Service Management Maturity in Government, Education, and Healthcare
By: TeamDynamix COLUMBUS, Ohio - May 6, 2019 - PRLog -- A research report from HDI about information technology in government, education, and healthcare finds that these sectors are ahead of all industry sectors when it comes to IT Service Management (ITSM) Maturity. The government, education, and healthcare sectors are under pressure to deliver in an environment of rapidly increasing technology spending. As a result, they must be efficient and effective with diminishing resources. The HDI report discovered that IT leaders in these sectors outperform their peers in maintaining IT Service Management maturity and efficiency. Click to tweet.
Andrew Graf, chief product strategist for TeamDynamix which commissioned the study, summarized the report at the 2019 HDI Conference. In the briefing, he cited an IDC forecast that worldwide spending on smart cities will increase over 17 percent in 2019 to $95.8 Billion (https://www.information- To deal with this growth, HDI's key findings state that government, education, and healthcare IT professionals will embrace process control and knowledge management as key strategies. The report looks at various aspects of ITIL and finds that within each category, these sectors are 30-60 percent more likely to have adopted process controls to improve efficiency. When comparing IT professionals in government, education, and healthcare against the overall population, these sectors are:
"The rapid influx of technology in these sectors will not slow down. In fact, all studies show that the pace of technology adoption and device proliferation will pick up speed. This places an immense strain on IT departments in government, education, and healthcare," The TeamDynamix philosophy is to provide a single platform for IT Service Management and Project Portfolio Management. This means that resources can be allocated and viewed across the full spectrum of work assignments. About TeamDynamix TeamDynamix offers Service and Project Management together on a single cloud-based platform. TeamDynamix transforms IT from order taker to strategic innovator. Organizations in government, education, and healthcare leverage the solution to improve IT maturity, optimize resources, and deliver enhanced end-user service. TeamDynamix offers IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together in one solution. More at TeamDynamix.com (https://www.teamdynamix.com/) End
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