TH_NK launches new division focused on helping clients optimise, scale and run digital products
"TH_NK is an agency with consultancy very much at its core, with a sharp focus on working with clients to help them develop their own digital capability and independence. The launch of TH_NK Live further enhances this philosophy of organisational enablement and comes at a time where there is a real gap in the market for 'run services' which provide a deeper level of consultancy, expertise and experience across people, systems and service says Natalie Gross, Managing Partner at TH_NK.
At a time when growth in marketing budgets have stalled, marketing leaders need to demonstrate returns on past investments like never before. TH_NK Live will play a crucial role in unlocking value across clients' global and local digital estates - providing them with the capability to enhance their solutions and hand holding them through upskilling in-house. Efficiency will be at the heart of every decision they make."
Based in SPACES at Liverpool's Tea Factory, TH_NK Live will be led by the newly appointed Managing Director, Amanda Follit. Follit has 25 years' experience in digital services and joins having spent the past 12 years as Head of Digital Operations Services at digital agency Amaze. While at Amaze Follit created its support department, evolving and growing it to become Digital Operations Services which created service solutions and operational processes for global clients such as Unilever, Lexus and Toyota.
"I have an ambition and vision to create a truly revolutionary proposition within the operational and live running space, working with clients to give them the capability and autonomy needed to raise the level of their digital game; creating efficiencies and profit with services they didn't think existed in the marketplace"
There really was no other partner to join me on this journey other than TH_NK. They're hugely consultative and collaborative and have created a modern agency model that truly helps businesses take the future into their own hands. With TH_NK Live we see an incredible opportunity to set a precedence of service that others can only follow."
Joining Follit's team are Zoe Stephens, Operations Director and Joe Vain, Technical Director. Between them they have 22 years' digital services experience working with clients such as Coca-Cola, NSPCC, Virgin Trains, Shell and De Beers Group. They will lead a broader team of infrastructure, roll-out and web management specialists.
TH_NK Live will launch with four key service areas, including Technical and Operational Optimisation, Global to Local Roll Out, Web Management Excellence & Training and Infrastructure & Application Support.
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