Innovative New Solution Helps Microsoft CSP Partners Deliver Exceptional Customer Service
Work 365 eliminates billing and invoicing challenges for Microsoft CSP Partners
RESTON, Va. - March 1, 2018 - PRLog -- Microsoft Gold-Certified Partner IOTAP today announced the launch of its innovative Work 365 Apps, a fully integrated customer experience platform for Microsoft Partners and Cloud Solution Providers (CSP) built on Dynamics 365.
Work 365 helps Microsoft CSP Partners grow revenue, provide exceptional customer service, and increase profit margins by unifying common functional areas in a single solution. These areas include:
- Billing and Invoicing for Cloud and Subscription Service
- Customer Service and Incident Management
- Self Service and Automatic provisioning
- E-commerce and payments
"This system was built to overcome the challenges that Microsoft CSP Partners face every day when handling customer billing, subscription and service management,"
Work 365 empowers Microsoft direct and indirect CSPs to deliver exceptional customer service experiences by simplifying the sales and billing process so that Partners can focus on creating unique service and product offerings that help them stand out and grow.
To learn more about Work 365 or register for a demo, visit www.work365apps.com.