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Squawk Metrics Launches Kiwi Dials to Measure Employee Engagement Anonymously, and It’s Free
Kiwi Dials is an always-on mobile way for teams to measure employee engagement, anonymously and in real-time. Unlike surveys which ask employees to answer someone else’s questions, Kiwi Dials users vote on what they care about, whenever they want.
Kiwi Dials arrives at a great time for organizations who are beginning to recognize the importance of measuring employee engagement. According to Gallup's report on the State of the American Workplace, companies with the highest employee engagement outperform their competitors by 2.5 to 1 on an earnings per share basis. Yet, 70% of the US workforce remains disengaged.
"Companies have a hard time gauging how pervasive the problem might be for them, and identifying the key drivers of engagement in their culture," says Peter Moon, the company's CEO. "They know the stakes are high, especially for larger enterprises, but there hasn't been a real-time way to measure engagement in the past. Annual surveys tend to spin up a lot of initiatives, but you don't know whether those efforts are paying off until you run another survey. Even then, it can be hard to know which questions will actually lead you to the heart of the matter."
Unlike conventional surveys, Kiwi Dials provides a continuous stream of data by allowing team members to vote on the aspects of engagement that they care about most, whenever they want to. Team averages are visible to anyone on the team, which encourages more productive, data-driven conversations about team engagement.
Kiwi Dials is simple to use because team members vote only on the dials they care about. Below the surface, the app uses a team-sourced prioritization algorithm so that the most important dials float to the top. This allows teams to focus on the most important drivers of engagement for their team.
Real-time data allows anyone on a team to identify early warning signs and take action before they turn into serious issues. They can see right away whether initiatives to improve engagement are successful.
"We designed Kiwi Dials for teams first," says Lauren Broomall, co-founder and product lead. "We knew it had to be easy to use, but it also had to be useful for team members. Individual team members can track and instantly compare their sentiment with team averages. Teams get insight about what matters to them and a safe way to make their voice heard. Seeing the team data and knowing your voice counts is compelling, especially when you can share your point of view without fear of retribution. Because Kiwi Dials works for teams, it works for companies too."
Kiwi Dials offers a free solution, which makes it a good choice for smaller, independent teams. Larger organizations, with the team's permission, can subscribe to and export aggregate team data and analytics for a low monthly fee per user.
"Few things are at once as powerful and underestimated as listening to someone. Simply by asking people about their experience and acknowledging their perspective invites stronger engagement. Unfortunately, listening doesn't come naturally to everyone, and getting the best results takes care and practice," says Peter Moon. He adds that "simply asking the question and acknowledging what's really happening under the surface, good or bad, is likely to positively influence several aspects of employee engagement. It may feel risky, but the rewards are worth the effort."
By providing reliable data, Kiwi Dials gives teams, managers, and companies the confidence to innovate, to try new ideas, or to go back to the basics, and know that they are making progress. If your company believes that people are their most valuable asset, Kiwi Dials gives you the data you need to reduce turnover costs and create a more competitive, impactful workforce.
About Squawk Metrics
Squawk Metrics was founded in 2015 in Kirkland, Washington to measure employee sentiment. The company is committed to providing simple, pragmatic measurement tools for project teams and organizations who want to cultivate a culture of engagement and innovation. www.squawkmetrics.com.
Squawk Metrics, Inc.
Page Updated Last on: Feb 29, 2016