Joining the digital revolutionBy: Budget Cash After three months of being online, the company has decided to overhaul their web page, rewriting all the content, updating the look and moving to a different admin system. This is an exciting development not only for the company, but also for customers. In addition to easier navigation and visual appeal, a new upload function will now allow clients to send through the documents needed for a loan application with just a few mouse clicks. “When the application comes through, we can immediately check the documents and follow up with a client at once if something is missing, or approve the loan quickly. In a world where people may desperately need money to buy groceries, pay the school fees or all of the bills associated with living, it’s important to move quickly without having to wait anxiously,” explains Budget Cash Loans managing director Gideon de Wet Another goal is to make the website suitable for mobile use, allowing clients to access Budget Cash Loan’s services from wherever they are. “The cash loan industry is a bit of a dinosaur, so we need to polish it up and bring it into the 21st century. Everything today is mobile and web-based and you’re going to lose out if you’re not there,” De Wet says. But while larger micro-loan companies are impersonal and intent to push through loans as quickly as possible (without considering the client’s specific circumstances) “There are too many players, big and small, who are pushing a market which is not aware of what it is getting itself into. We like to first find out what the loan is for, and if we believe that a client could get into a debt cycle, we give them advice that will benefit them. Ultimately it is the client who decides, but a little bit of guidance is essential,” De Wet says. Despite the new and improved appearance of the company, clients can still be assured that they are dealing with a family-owned, credible enterprise that has been around for almost 15 years. With eight branches around the Lowveld, prospective customers can still walk into a store and deal face-to-face with an expert in the field. Even those who are blacklisted or have bad credit records can still apply for a loan, with the assurance of low interest rates and honesty that is often hard to come by in the industry. With better back-end systems and a stylish interface, keep an eye out for the new and improved Budget Cash Loans website, coming soon @ http://www.budgetcash.co.za/ End
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