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Interpretation via telephone is now available with a low per month minimum
Thanks to the Alameda County SLEB program, this small business now sells interpretation over the phone, making it expedient and affordable for small companies to purchase minutes at a low monthly minimum to meet interpretation needs in.100 languages
This is very useful for companies and governments who need to communicate with constituents that have limited English proficiency.
Very large vendors in the translation sector have state of the art, expensive, reliable platforms where they can reach an interpreter within 60 seconds in a myriad of languages. They generally have big monthly minimums limiting their clients to large organizations who can afford them.
In their contracting requirements Alameda County stipulates that their telephonic interpretation vendor must subcontract a percentage of the contract to a local WMBE. International Contact, Inc. became their minority partner and realized they could buy the minutes in bulk and resell them with a much lower minimum, at a higher, but still affordable per-minute rate.
CCI in Santa Rosa, is International Contact's first client. They sell software systems all over the world and require support in over 25 languages.
“I have been looking for a way to make telephonic interpretation available to our business clients with a reasonable minimum,” says Carla Itzkowich, president of International Contact “Soon we will be able to offer consumers this service for very low fee as well.”
Telephone interpreting is NOT a replacement for face-to-face interpreting in health care and other settings. But it is becoming ubiquitous. In some countries, telephone interpreting is provided as a free service by the government.
Video interpreting is also already available and International Contact plans to start up that service soon as well.
More information about the various types of interpretation can be found here:
Page Updated Last on: Mar 12, 2015