Simplifying Service Management with Ticketless IT

CHANDLER, Ariz. - Sept. 12, 2014 - PRLog -- Join us September 18th to learn how HP’s Service Anywhere is decreasing the average time to resolution as well as the number of service tickets with Ticketless IT. HP’s Service Anywhere is a feature-rich SaaS-based service desk that has all the key capabilities expected in a service desk plus an innovative approach to social collaboration, employee self-service, and analytics that together deliver a new system of engagement that connects the business and IT in one conversation. Key benefits include:

Less Time with IT: Social collaboration solves – and prevents – user problems with a solution as easy to use as Facebook

Faster Answers: State-of-the-art search engine delivers the right employee self-service information – as easily as you can find information on Wikipedia.

Turbo-charged Analytics: Collective insight from all forms of data creates business advantage.

Date: September 18, 2014
Time: 09:00 AM - 10:00 AM (PST)
Hosted By: David Shirey, Sr. Solution Architect
Register at: http://www.resultspositive.com/Calendar/171 (http://www.resultspositive.com/Calendar/170)

ResultsPositive is a certified HP Platinum Business Partner and authorized software reseller that has been recognized by HP as Partner of the Year for PPM (2010, 2011, 2012), Executive Scorecard (2012), and Customer Support (2013). Dedicated to Making a Difference, ResultsPositive focuses on helping customers reach their organizational and personal goals through the delivery of innovative software products, proven consulting, support, and training services. Specializing in end-to-end IT Management, ResultsPositive provides services across Information Technology disciplines. If you'd like to learn more about our end-to-end IT Management offerings, visit: www.resultspositive.com.