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Independent Opticians Practices Top New 'Which?' Survey
Leading UK consumer body Which? has released a report looking at the ‘Best and Worst Places to Buy Glasses’ with local Independent opticians practices coming out on top of the survey achieving the highest overall scores.
The top performers were local independent practice (like Visual Answers Opticians Loughborough)
Independent practices also achieved top ratings in ‘customer service’, ‘timekeeping’
Commenting on the results Which? editor Richard Headland said, ‘not all opticians are the same and we found big differences between them. We were surprised to see some of the big High Street chains did not fare as well as others’.
The article also recommended that glasses are bought from the practice that carries out the eye test as resolving issues can be much more complicated if this does not happen.
Mohammed Bhojani managing director of Visual Answers Optometrists who runs two award-winning independent optical practices in Quorn and Barrow Upon Soar near Loughborough said, ‘its very pleasing to see that the high quality offered by independent practices like ours has been recognised in the survey. Patients have shown that they acknowledge and appreciate the investment in technology, professional standards, skill levels, training, service and value that independent practices like ours offer day in, day out’.
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