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Huawei switch: PoE Function Does Not Take Effect
This section describes the troubleshooting flowchart and provides a step-by-step troubleshooting procedure to use when the PoE function does not take effect.
This fault is commonly caused by one of the following:
1 No PoE power supply is installed.
2 The PoE power supply is not functioning properly.
The following information is displayed when you run display poe device command:
Error: No current active PoE board.
Saving the results of each troubleshooting step is recommended. If troubleshooting fails to correct the fault, you will have a record of your actions to provide Huawei technical support personnel.
Step 1 Check that the PoE power supply is installed.
The S5700&S6700 PWR model can provide the PoE function only after a PoE power supply is installed. The S5700&S6700 uses AC power supplies to provide the PoE function. Each PoE power supply has a fan. Before using the PoE function, ensure that a PoE power supply is installed.
1 If the PoE power supply is not installed, install it.
2 If the PoE power supply is installed, go to step 2.
Step 2 Check that the PoE power supply is functioning properly.
Run the display power command to check the status of the PoE power supply.
1 If the PoE power supply is in Abnormal state, replace the PoE power supply.
2 If the PoE power supply is in Normal state, the PoE power supply is functioning properly.
Go to step 3.
Step 3 Collect the following information and contact Huawei technical support personnel.
l Results of the preceding troubleshooting procedure
l Configuration files, log files, and alarm files of the S5700&S6700
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