MetaExpert Webinar Series presents "Mining Your Contact Center for GOLD" Free webinar

LIVONIA, Mich. - July 20, 2013 - PRLog -- MetaOps, Inc. president Ron Crabtree is hosting another presentation in the MetaExperts Webinar Series; part two of the call center webinar series, "Mining Your Contact Center for GOLD - Methods Exposed to Uncover Opportunities within a Contact Center and Organization-Wide that Quickly Convert to GOLD.” The free program will begin at 12:00 noon EDT, Thursday, July 25, 2013.

Participants can register at https://www2.gotomeeting.com/register/868286626 with no cost.

During this 55-minute online webinar, Ron Crabtree will share techniques to implement in your contact center operations; leaders can use these techniques as a catalyst to drive improvement across an entire organization. Beneficial to CEOs, COOs, Presidents, Vice-Presidents, Directors, Operations Managers and all other professionals, "Mining Your Contact Center for GOLD" will leave attendees inspired and motivated to create real change in their call center operations.

Registered users will:

·         Walk away empowered with new tools they can start using now

·         Learn approaches to win support and engage the entire organization in finding GOLDEN opportunities

·         Come away with insights on isolating the vital few core root causes for under-performing contact center operations

·         Receive a recording of the event and all presentation notes

·         Gain access to the monthly MetaOps MagEzine (http://metaopsmagazine.com/)

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is published in multiple business publications including authoring APICS Magazine’s Lean Culture department for nine years running. Crabtree is also a co-author or author of five books on operational excellence, including "Driving Operational Excellence," an Amazon Best Seller. He has personally mentored thousands in getting great results in business generating untold millions in benefits while improving everyone’s work life at the same time.

Participants will have receive a free subscription to the monthly MetaOps MagEzine (http://metaopsmagazine.com/) where experts from various industries and backgrounds share insightful, up-to-date, and informative articles on topics that will help business innovators achieve their goals.

Register Here:      https://www2.gotomeeting.com/register/868286626

Thursday, July 25, 2013

12noon EDT |11am CDT |10am MDT | 9 am PDT

Duration: 55 min.