MovingClaims.net - Don’t Pay More - When You Can SAVE! - 1-800-513-6060

AVENTURA, Fla. - June 24, 2013 - PRLog -- MovingClaims.net professional team has more than 14 years of experience in the moving industry. Our expertise extends to literally every aspect of the business – from managing major moving companies to providing consultation and services in claims processing management.

Once your office received a phone call or, an email form a customer that is neither happy nor satisfied from your services, do to any reason, all you have to do is simply guide them to Our Website or provide them with our easy Toll Free Number to file his claim …. It is simple as that.

At that point our assign representative will start gathering all the necessary information from your customer, listen to their problems … (and they always have lots of problems) we will sort their issues; answer their questions, and help them filing their claim properly. We take care of your claims headaches and let you concentrate on operating and growing your business.

In addition, we will look into your sale portfolio, learn how your system work… review your company terms and conditions (Guidelines) and revise them if needed to insure that you are protected as best as possible. Even the most careful of movers can’t avoid occasional moving damage, unfortunately its part of doing business.
Bronze Package – $150.00 / Month:

Process all your customer loss and damage claims (Up to 5 claims per Month)  
Manages all BBB / AMSA / General Attorney / Consumers Protection Agencies  
Provides your customer the ability to submit their claim on line 24 hours a day, 7 days a week  
Provides a full written report at every stage of the claim both to the customer and company  
Offers Arbitration Services with a third party (Additional fees may applies)  
Manages Credit Card Disputes (Chargebacks)  
Free Paralegal Consultations

Silver Package – $300.00 / Month:

Process all your customer loss and damage claims (Up to 12 claims per Month)  
Manages all BBB / AMSA / General Attorney / Consumers Protection Agencies  
Provides your customer the ability to submit their claim on line 24 hours a day, 7 days a week  
Provides a full written report at every stage of the claim both to the customer and company  
Offers Arbitration Services with a third party (Additional fees may applies)  
Manages Credit Card Disputes (Chargebacks)  
Free Paralegal Consultations

Gold Package – $ 450.00 / Month:

Process all your customer loss and damage claims (Up to 20 claims per Month)  
Provides your customer the ability to submit their claim online 24 hours a day, 7 days a week  
Provides a full written report at every stage of the claim both to the customer and company  
Offers Arbitration Services with a third party (Additional fees may applies)  
Manages all BBB / AMSA / General Attorney / Consumers Protection Agencies / Paralegal Consultations  
Manages Credit Card Disputes (Chargebacks)  
Insurance Claims and Subrogation

Full Customer Service Support:  Upon registering with our company you will be giving a single designated telephone number (with your area code), that will be used as your company’s Customer Service Department.

Once your office receives a phone call or an email form a customer that is neither happy nor satisfied from your services, do to any reason, all you have to do is simply give them our Customer Service Department number or guide them to our website …. It is simple as that!

At that point your assign representative will start gathering all the necessary information from your customer, listen to their problems. We will sort their issues, answer their questions, and help them file their claim properly (if any).

Customer Service Issues: Our customer service representatives are dedicated to assist customers with any issue they have. It is our top priority to treat customers with the utmost respect and allow them to resolve all their concerns with a trust worthy and courteous process.

Long Distance Delivery Issues: Customers can call us any time as many times as they need to find out when their goods will be delivered. We will explain about ‘reasonable dispatch delays’ listen to their problems and calm them down to ensure customer satisfaction and by that avoiding additional lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.)

Damage and Loss Issues: Your customers will call us directly upon delivery or after if they notice any damage or loss. We will sort their issues, answer their questions, and help them file their claim properly.

Settlement Negotiations:  We negotiate with your customers before and after a settlement to avoid possible lawsuits and consumer agency complaints (BBB, DOT, Attorney General, Consumer Protection agencies, etc.). This is our most important and time-consuming of our services – we help protect your company from legal procedures and consumer agency investigations by resolving issues with your customers.

Sales issues:  We can assists your sales representatives in understanding the responsibilities their position entails, the importance of providing accurate estimates, recognizing customers’ needs, understanding the ins and outs of the moving industry to better assist customers with coordinating their move while standing out in a competitive market and reaching their sales goals.

Claims Prevention: Our representative can explain proper packing methods, the importance of accurate labeling, disassembly & assembly methods, proper stacking of trucks, non- allowable items, documenting damaged goods, avoiding property damage.