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| ![]() Hilton Naples Earns 2013 TripAdvisor Certificate of ExcellenceHonored as a Top Performing Hotel as Reviewed by Travelers on the World’s Largest Travel Site
By: Hilton Naples To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months. “The Hilton Naples is very pleased to receive the TripAdvisor Certificate of Excellence,” “TripAdvisor is delighted to celebrate the success of businesses around the globe which are consistently offering TripAdvisor travelers a great customer experience,” The announcement today piggy backs on TripAdvisor® This is the third nationally recognized award presented to Hilton Naples this past month. The first was the prestigious four Diamond award, which is defined by AAA as, "Upscale in all areas. Progressively more refined and stylish. Physical attributes reflect enhanced quality throughout. Fundamental hallmarks include extensive amenities and a high degree of hospitality, service and attention to detail." Only 4.8 percent of the 30,000 lodgings approved by AAA make the Four Diamond list. This is the 13th consecutive year Hilton Naples received this designation. Hilton Naples website can be viewed at www.hiltonnaples.com Another award recently received was the Hilton Award of Excellence, given to the top Hilton hotels based on outstanding performers for loyalty, service, condition, and cleanliness based on guest surveys and Quality Assurance scores. Media can access additional information about Hilton Naples at http://news.hilton.com/ http://youtu.be/ End
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